It has come to my attention that we are using more passwords than ever, but the space in our brains isn't growing to accommodate them all.
I have passwords for my computer at home, my computer at work, and voice mail systems at each place. I use a password for online banking, to select Netflix movies, and to access a range of accounts from the power company to my credit card. I even have a password for making insurance premium payments online, something I do twice a year.
Why do I need a password to make insurance payments? If someone else wanted to pay my insurance premium, I wouldn't have a problem with that.
I don't think I should need a password to look up information about my gym membership, benefits at work, or the cat's microchip.
The only institution that hasn't made me use a password is my church, but I'm sure we're getting closer to collection plates with keypads on them, a safeguard from tithing hackers.
And how are we supposed to remember them all? If I don't use a password very often, I forget what it is. When I need it I have to click on the "forgot password" link and have yet another one emailed to me. Of course, to get the email, I need, you guessed it, a password.
Passwords are also getting harder to remember because they come with so many requirements. In some cases, you must use a combination of capital letters and small letters, a mixture of letters and numbers, and/or symbols that aren't letters or numbers. God forbid they make any sense so you can remember them. To ensure security, don't use the name of a family member, a city, a pet's name, or your birthday. And for God's sake, don't write them down because a crook might steal them.
It's worse when the password is assigned to you. Our new wifi came with a password that has approximately 27 random letters and numbers. I guess the neighbors won't be piggybacking for free on our internet.
Meanwhile, the worst finally happened. I walked up to an ATM machine and inserted my card. The screen prompted me for a PIN number. I reached for the key pad and my hand froze. I drew a complete blank. To save my life, I couldn't remember that number, one I've been using for years. Nothing.
Like the hard drive on an old, overloaded computer, my brain had crashed.
I didn't get any cash that day. I didn't even get my ATM card back because the machine wouldn't release it without a password. But my account was safe, gosh darn it.
Tuesday, July 1, 2014
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I'm not sure if you were looking advice or not, so I'm going to give it too you anyway since this is sort of what I do. We have started strongly recommending the use of a password manager to help deal with this problem. Three that we suggest at work are:
ReplyDelete- 1password (https://agilebits.com/onepassword).
- LastPass - free for desktop, $12 per year for mobile
- Identity Safe (Norton) - free for desktop, iOS, Android
I use 1password and like it very much, but it is the most expensive of the three by a good bit.
Phil