Saturday, June 2, 2012

Is It Real? Does it Matter?

Does the grape flavoring in candy and pop resemble in any way the actual flavor of real grapes? Does Olive Garden have anything in common with real Italian food? When someone says, "Have a good day," do they really mean it?

What can we depend on to be real in this world? Or does it matter? If you like Olive Garden (which I do), does it matter if it's authentic? If wishing someone a good day might possibly increase feelings of positivity and good will, what's the big deal whether they mean it?

During the events surrounding my father's recent death, my siblings and I continually encountered strangers in public who either told us to have a nice day, or worse, asked us how our day was going. Each time, we cringed and joked that they wouldn't ask if they only knew. One waiter at an Olive Garden competitor was so insistent that we have a "fantastic evening," that one of us finally replied that we really couldn't do that because our father had just died. They peppy young man awkwardly expressed his condolences and turned to leave, but not before one last cheerful wish that we have a terrific night.

 I suspect wait-people get evaluated by how much they say that stuff to every customer, kind of like the number of "flair" items Jennifer Aniston is required to wear in the movie Office Space. (If you haven't seen Office Space, stop reading this, open up a new browser for Netflix, and put it at the top of your queue. Then resume reading this.)

I suppose the have a nice day habit is so ingrained, and in some cases, so required by the corporate script, that such wishes are unavoidable. And truly, there's no way to know whether a patron is having a day so terrible that a cheerfully expressed verbal wish would actually make it worse.

The alternative, I suppose, is that no one would ever wish anyone a good day. I think I'd rather risk being greeted with poorly timed, insincere good wishes than encounter deliberate surliness or indifference.

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